Frequently Asked Questions
Find answers to commonly asked questions about our healthcare facilitation platform, independent doctors, consultations, and medicine coordination.
Contact Support24x7
Support Available
Reach out to us anytime via phone, WhatsApp, or email for prompt assistance.
100%
Verified Facilitation
Seamless coordination between patients, independent doctors, and certified pharmacies.
What is Pulse Clinic360?
Pulse Clinic360 is a healthcare facilitation platform that helps patients connect with independent doctors and pharmacies and access related healthcare services.
Are the doctors employees of Pulse Clinic360?
No. Doctors available through the platform work independently as freelance healthcare professionals. They are responsible for the medical consultation and treatment they provide.
Does Pulse Clinic360 provide medical treatment?
Pulse Clinic360 facilitates access to independent doctors. Medical consultation and treatment are provided independently by the doctor.
Does Pulse Clinic360 sell or manufacture medicines?
No. Pulse Clinic360 does not manufacture medicines. It facilitates the connection and transaction between patients and pharmacies. The relevant pharmacy supplies the medicine.
Can I cancel a consultation?
If a paid consultation does not take place or cannot be completed, the applicable consultation amount will be refunded in accordance with the Refund Policy.
Can I return a medicine?
A medicine may be returned or exchanged where the medicine supplied is damaged or the wrong medicine has been sent to the patient. Patients should contact Pulse Clinic360 as soon as possible after receiving the order.
Can I get a refund for a medicine order?
If a paid medicine order cannot be fulfilled, the applicable amount will be refunded. For damaged or incorrect medicines, the patient may request a return or exchange, subject to verification.
How can I contact Pulse Clinic360?
Phone/WhatsApp (24×7 Support): 9906677725 | email: care@pulseclinic360.com | Office: Srinagar, Jammu & Kashmir - 190026
Stay Connected With Pulse Clinic360
Stay informed with updates—get health advice, wellness tips, and clinic updates delivered straight to you.
Subscribe Newsletter*Agree Terms and Conditions
